Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your data.

Last Updated: January 29, 2026

At LekhaPatra, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our restaurant and tea shop management platform.

Information We Collect

We collect information that you provide directly to us

  • Business Information: Restaurant/tea shop name, address, contact details
  • Account Information: Name, email address, phone number, password
  • Transaction Data: Order details, menu items, pricing, sales records
  • Usage Data: How you interact with our platform, features used, access times
  • Device Information: IP address, browser type, operating system, device identifiers

How We Use Your Information

We use the collected information for the following purposes

  • Provide and maintain our service
  • Process transactions and send receipts
  • Send important updates about your account
  • Improve and optimize our platform
  • Provide customer support
  • Detect and prevent fraud

Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances

  • With your consent or at your direction
  • With service providers who help us operate our platform
  • To comply with legal obligations or valid legal requests
  • To protect our rights, property, or safety
  • Aggregated or anonymized data that cannot identify you

Data Security

We implement robust security measures to protect your data

  • SSL/TLS encryption for data transmission
  • Encrypted storage of sensitive information
  • Regular security audits and updates
  • Access controls and authentication
  • Secure data centers with physical security

Your Rights and Choices

You have the following rights regarding your data

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your data
Export: Download your data in a portable format
Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at info@lekhapatra.shop

Data Retention

We retain your data for as long as your account is active, needed to provide services, or required by law. After account deletion, we retain data for 30 days for recovery purposes.

Cookies and Tracking

We use cookies to remember your preferences, analyze site traffic, and improve user experience. You can control cookies through your browser settings.

Our Commitment

We will never sell your personal data to third parties. Your trust is paramount, and we continuously work to maintain the highest standards of data protection and privacy.

Contact Us

For questions or concerns about this Privacy Policy:

Company: XGen Solutions Private Limited

Email: info@lekhapatra.shop

Phone: +977 9845868005

Address: Tikathali-05, Mahalaxami, Lalitpur, 44705